ROLE OBJECTIVE -

This role focuses on driving sales growth, ensuring customer satisfaction, and collaborating with cross-functional teams to deliver tailored seasoning and flavour solutions to an assigned set of key accounts.

DUTIES AND RESPONSIBILITIES -

• a)Financial Responsibility:

  • Responsible for accomplishment of sales and revenue targets in the geography / key accounts/customers
  • Create and maintain a strong pipeline to ensure future wins and keep the sales momentum going by identifying and pursuing new business opportunities with existing and new customers.
  • Negotiate contracts, pricing, and terms to maximize profitability while meeting customer expectations.
  • Ensure payments are collected within the contracted time frame.
  • Provide market insights to the Regional and National Sales Manager/Category heads for the AOP (Annual Operating Plan) and the budgets for the category
  • Prepare overall sales strategy plans for the geography /accounts along with the Regional and National Sales Head to meet revenue targets

• b)Customer Responsibility (Internal and External) :

  • Proactively engage with both current and potential customers through regular face to face contacts and expand the footprint and relationships with multiple stakeholders in each customer organisation
  • Build and maintain strong, long-term relationships with clients, ensuring high levels of customer satisfaction.
  • Resolve issues proactively and promptly.
  • Provide market intelligence data on trends, competitors and other activities to the category head and business.

• c)Process Improvement:

  • Focus on identifying new customer segments

  Cross-Functional Collaboration:

  • Work closely with R&D, marketing, and supply chain teams to develop and deliver innovative flavour solutions.
  • Facilitate effective communication between internal teams and clients to ensure project success.
  • Assist in identifying and transforming new concepts into market-ready products.