Key Account Manager

Andheri/Rabale

Packaged Foods

Reporting to: Regional Sales Manager Grade – L5 Experience – 4-8 yearsB2B industry Direct reports – Nil Qualification – Food Tech/Chemical/BSc/Agri/Any science graduate + MBA /Masters

Job description

ROLE OBJECTIVE -

To support and direct the sales efforts for the seasonings and flavours business, to drive market expansion in a geography / with a particular set key accounts and achieve organizational objectives. This role focuses on driving sales growth, ensuring customer satisfaction, and collaborating with cross-functional teams to deliver tailored seasoning and flavour solutions to an assigned set of key accounts.

DUTIES AND RESPONSIBILITIES -

  • a)Financial Responsibility:

    • Responsible for accomplishment of sales and revenue targets in the Geography / key accounts/customers
    • Create and Maintain a strong pipeline to ensure future wins and keep the sales momentum going by identifying and pursuing new business opportunities with existing and new customers.
    • Negotiate contracts, pricing, and terms to maximize profitability while meeting customer expectations.
    • Ensure payments are collected within the contracted time frame.
    • Provide market insights to the Regional and National Sales Manager/Category heads for the AOP (Annual Operating Plan) and the budgets for the category
    • Prepare overall sales strategy plans for the geography/accounts along with the Regional and National Sales Head to meet revenue targets
  • b)Customer Responsibility (Internal and External) :

    • Proactively engage with both current and potential customers through regular face to face contacts and expand the footprint and relationships with multiple stakeholders in each customer organisation
    • Build and maintain strong, long-term relationships with clients, ensuring high levels of customer satisfaction.
    • Resolve issues proactively and promptly.
    • Provide market intelligence data on trends, competitors and other activities to the category head and business.
  • Cross-Functional Collaboration:

    • Work closely with R&D, marketing, and supply chain teams to develop and deliver innovative flavour solutions.
    • Facilitate effective communication between internal teams and clients to ensure project success.
    • Assist in identifying and transforming new concepts into market-ready products.

KEY INTERACTIONS

Internal

  • NPRD
  • Category Managers
  • Marketing
  • Finance/ accounts
  • Commercial/ Purchase staff
  • IT

External

  • Key Customers – Leadership, R&D/Technical/Product Development, Procurement/Purchase/Supply Chain, Quality, Marketing/Brand/Category

Functional competences: Analytical skills, Communication skills, Product knowledge, Presentation skills, Management skills, Industrial knowledge, CRM knowledge, Forecast efficiency, Compliance

  • Customer focus with the ability to understand and anticipate client needs.
  • Entrepreneurial mindset with a proactive approach
  • Collaboration and networking skills
  • Effective communication and negotiation skills

Required competencies

  • Techno commercial acumen
  • Project management
  • conflict management

Explore your future with VKL

From research and development to marketing, production, and sales, we offer roles across various domains. We are always looking for passionate individuals ready to take on challenges and bring bold ideas to life.

Ready to be part of a company that redefines taste and innovation? Connect with us and explore our current openings.

Assistant Key Account Manager

Kolkata

Packaged Foods

Apply now